The Information Systems Evaluation and Integration Group (ISEing) is proud to organise:
tGovernment Workshop 2012 (tGov2012)
May 8th - 9th, 2012
Business School, Brunel Univeristy, West London, UB8 3PH, United Kingdom.
On May 9th, tGov Workshop 2012 will host a networking event for the EU eGovPoliNet project where delegates will have the oppportunity to meet international reseachers and practitioners to share insights from practical cases around the world and advance research in the field of e-Government.
E-Government is a trend that is highly driven by the advances in Information and Communication Technologies (ICT) and the public services demanded by its stakeholders. The international popularity of the topic of e-Government has led to various studies being conducted across countries assessing the on-going developments, the readiness and the impact of e-Government by the research community. E-government implementation efforts have now evolved from basic information provisioning to more integrated and joined up service offerings in most developed countries as well as the developing regions. Having successfully implemented a number of transaction-based e-services by e-enabling front office and customer facing processes, most developed and developing countries have directed their efforts towards realising transformational government (or t-Government). The transformational phase is considered the highest level of maturity for e-Government programmes and encompasses redefining the delivery of government services by providing a single point of contact to citizens’ that makes the government transparent. Moreover, as citizens have become more technology and internet-savvy and experience more efficient e-services from the private sector, they now expect better targeted, more responsive and equally efficient services from public sector organisations. The application of the internet, has been recognised as a key facilitator in providing enhanced public services to citizens. In the past, conventional electronic communications such as discussion forums were examples of early forms of e-Democracy which now reflect the idea behind Web 2.0. However, the development of citizen-centred e-Government has been fairly sluggish globally due to hesitancy by key players in the public sector to take the decisive step from a representative system of government towards participatory and direct democracy.
Terms such as “Government 2.0” and “eGov. 2.0” have been used to describe a new government paradigm which challenges the traditional governments and governance by incorporating Web 2.0 fundamentals in e-Government environments. In this respect, the research community has asserted that the recent explosion of these Web 2.0 technologies have the potential to create real transformative opportunities in relation to key issues of transparency, accountability, communication and collaboration and to promote civic engagement in the public sector. Although the literature explores how governments may leverage Web 2.0 mainly for communication, collaboration and information dissemination, the normative literature is sparse regarding the impact of Web 2.0 on e-Government in UK. The rapid adoption of these technologies by citizens has meant that the governments have gradually started to use the sites to reach these online audiences, but there still appears to be little consistent organised effort. This is because public sector transformation is a massive and complex undertaking involving distributed decision-making that requires a good understanding and evaluation of the political context, business processes and technology.
On the other hand, from a demand perspective extensive efforts are required to increase citizens’ awareness about the transformation of the delivery of government services and their online availability which would result in increased e-participation. In order to prevent digital divide in terms of using electronic government services, it is also necessary that citizens from all facets of society are equipped with basic ICT skills as well as private and or public access to high-speed internet connections. Yet, despite the availability of innovative technologies, government agencies are faced with many technical, organisational, and socio-economic challenges and barriers that need to be addressed when developing, adopting and diffusing e-Government systems and services. Furthermore, from an organisational perspective t-Government has introduced an environment where most public institutions such as healthcare, social services, education and employment have struggled with the need to balance issues such as transparency and opaqueness, or social inclusion and professionalism. Consequently, there has been increasing pressure on the academic and practitioner communities for research that focuses on bridging the gap between t-Government theory and practice. The aim of this workshop is to provide a common platform for academics and practitioners to discuss and present original research highlighting issues related with technological, organisational, managerial and socioeconomic aspects of both (e) and (t)-Government adoption and implementation.
The aim of this workshop is to provide a common platform for academics and practitioners to discuss and present original research highlighting issues related with technical, organisational, managerial and socioeconomic aspects of both (e) and (t)-Government implementation and adoption.
This workshop calls for theoretical analysis, empirical research, or case studies that will provide us with a deeper insight into issues surrounding the use of ICT to achieve better government. Topics are expected to be drawn from:
The development, implementation, control and maintenance of transformational government projects. Challenges, issues and complexities involving the implementation transformational government. The significance of t-government benefits offered to both government and citizens. A global perspective and assessment of t-government implementation efforts. IT-governance, integrated service delivery and reengineering of the public sector. Different process, information systems and technology integration approaches used in e-Government and t- Government projects. The impact of e-Government and t-Government on social inclusion and e-participation. The influence of Web 2.0, social media and cloud computing on public sector transformation. Web 2.0 and its significance in the e-Government and t-Government context. Enterprise architecture at various levels of government. Barriers to awareness, adoption and diffusion of t-government services. Evaluation of case studies involving transformational change in the public sector. Technology alignments in t-Government and e-Government projects. Innovative applications and good practices in e-Government and t-Government. Overview studies; development within countries, policies, infrastructure facilities and comparative studies (comparing countries) of t-government and e-government. Tools, methods, frameworks and guidelines for t-Government. Policy Modelling, Simulation and Visualisation for e-Government services. Technologies, design approaches and management strategies that facilitate t-Government. Theories and conceptual models that support t-Government implementation. Role of socio-economic determinants in encouraging adoption and diffusion of e-Government services. And other relevant topics and issues that may influence, relate to or impact on transformational government.
tGov workshop events are founded by the Information Systems Evaluation and Integration Group (ISEing).
For more information please visit our website at www.ISEing.org.